Calls and voice notes
On a normal Tuesday
Takes the details from a call or a voice note and creates the job, the contact or the quote request in the tool you already use.
Books the appointment in Outlook or Google Calendar and drafts the confirmation for a person to send. Real-time transcription understands a NZ accent.
Every conversation is transcribed, summarised and routed into your CRM. Anything unusual is passed to your team with a one-line summary, never argued with a customer.
Fits if
- Get a meaningful volume of inbound calls (50+ a week) where half or more are routine in nature.
- Currently lose calls outside business hours, or send them to voicemail nobody reviews.
- Reps send voice notes from the ute that someone has to retype.
- Want the audit trail of every conversation transcribed and structured automatically.
Not a fit if
- Your call volume is low (under about 30 a week). The build cost won't pay back.
- Your callers expect highly personalised, relationship-driven conversations end-to-end. This does well on routine; it doesn't replace your top salesperson.
- Your conversations require fluent te reo Māori. Mainstream speech engines don't pronounce it well yet, and we'll be honest about that when it matters.
It drafts. Your people decide.
Nothing is sent, changed or charged until a person on your team approves it. Every step is recorded, and any step can be switched off.
Secure meeting recording
Meetings recorded, transcribed and summarised on the spot, hosted in Sydney, with the actions drafted and waiting for a person.
›ExploreCustomer records that stay current
A CRM that matches your inbox without anyone retyping, with follow-ups drafted and insights surfaced.
›ExploreWeb apps built for your business
Custom web applications with the repeat work built in from day one, not bolted on afterwards.
›ExploreTake the next step
Book the discovery call
Thirty minutes, free, no obligation. Tell us what your team retypes every day and we will tell you honestly whether this helps.
Book a time